Shipping, exchanges and returns
Once your order has been placed, you will automatically receive an email confirming your order and, as soon as it is ready for shipment, we will send you an email with the carrier link so that you can track your shipment and the website of the carrier company, so that you can track the order.
See all costs and payment methods below.
At mwanistore.com, for delivery in Portugal, you have the following delivery options available:
PORTUGAL *
Collect Free at Atelier
Collect your order at our Atelier within 2 business days.
We remind you that it is essential to show the electronic receipt and the identification document. If the person who collects the order is not the same person who placed it, you must also present your identification document and the original purchase receipt.
Shipping by CTT Expresso Home delivery
National - about 2 working days.
* For the Azores and Madeira, the delivery time can vary between 4/7 working days.
Free shipping from €49.99
Prices range from - €4.65 - €5.25 (by weight).
If you chose home delivery, you will receive a shipping confirmation email (when the order leaves the warehouse), another with a tracking number (with a link to the CTT website) and, finally, You will receive confirmation of delivery of your order by email.
Shipping by CTT Expresso to the collection point
National - about 2 working days.
* For the Azores and Madeira, the delivery time can vary between 4/7 working days.
Free shipping from €49.99
Prices range from - €3.95 - €4.65 (by weight).
We will show the collection points available at the time of purchase.
Please note that deliveries are only made on business days.
SPAIN - up to 2 working days.
CTT Express Shipping
Prices range from - €6.45 - €7.95 (by weight).
If you chose home delivery, you will receive a shipping confirmation email (when the order leaves the warehouse), another with a tracking number (with a link to the CTT website) and, finally, You will receive confirmation of delivery of your order by email.
EUROPE - up to 6 working days.
Austria, Slovakia, Slovenia, Greece, Hungary, Ireland, Lithuania, United Kingdom, Switzerland, Iceland, Czechia, Denmark, Finland, Latvia, Norway, Poland, Sweden, Estonia, Malta, Italy, Luxembourg, Belgium, France, Germany, Countries lows
CTT Express Shipping
Prices range from - €8.55 - €23.35 (by weight).
If you chose home delivery, you will receive a shipping confirmation email (when the order leaves the warehouse), another with a tracking number (with a link to the CTT website) and, finally, You will receive confirmation of delivery of your order by email.
INTERNATIONAL - up to 7 working days.
Monaco, Andorra, Greenland, Guernsey, Faroe Islands, Jersey, Liechtenstein, United States, Canada, Croatia, South Africa, Albania, Angola, Saudi Arabia, Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia and Herzegovina , Bulgaria, Cape Verde, Kazakhstan, Chile, South Korea, Ivory Coast, Egypt, United Arab Emirates, Philippines, Georgia, Guinea-Bissau, Hong Kong, China SAR, India, Indonesia, Israel, Japan, Jordan, Kosovo , Kuwait, Lebanon, Libya, Macau, China SAR, North Macedonia, Malaysia, Morocco, Mauritius, Mauritania, Mexico, Mozambique, Moldova, Montenegro, Nigeria, New Zealand, Peru, Kyrgyzstan, Romania, Russia, Senegal, Serbia, Singapore, Thailand, Taiwan, East Timor, Tunisia, Turkey, Ukraine, Uzbekistan, Venezuela, Brazil
CTT Express Shipping
Prices range from - €16.45 - €51.55 (by weight).
If you chose home delivery, you will receive a shipping confirmation email (when the order leaves the warehouse), another with a tracking number (with a link to the CTT website) and, finally, You will receive confirmation of delivery of your order by email.
* In festive seasons or promotional campaigns, the maximum time allowed for deliveries may be exceeded. If you need more information about the delivery of your order, we recommend that you contact us.
For personalized orders, please contact us by email mwanistore@gmail.com to find out the respective delivery time.
The transport companies we work with deliver from Monday to Friday, between 8 am and 7 pm, to the address indicated in your order.
Delivery Difficulties
If the courier company cannot deliver your order, it will try again the next day. In the specific case of CTT, a postcard will be left to pick up your order at the post office.