Privacy Policy

Mwani Store respects your privacy and is aware of the trust you place in us! We want to thank you!

Thus, any information collected on our website will be kept confidential and will not be sold, provided or reused by third parties without your authorization. 

We have updated our Privacy Policy so that you are aware of how we treat your personal data when you visit our website, what your rights are and what security measures are taken to protect your data.


Information collected

We collect two types of information from visitors to our website: personally identifiable information and non-personally identifiable information.

Personally identifiable information includes contact information (name, email, shipping address, etc.) and financial information (credit card number, expiration date, etc.). We use this type of information to respond to your orders, for billing purposes and to contact you if there is a problem completing your order. In any case, we reserve the right to use your e-mail address and other personally identifiable information that you have provided to us to respond and send promotional materials for our products and services. We will not share this information with a third party who wants to communicate other products and services.

Non-Personally Identifiable Information includes tracking technology such as cookies or pixel tags, which allow us to identify the actions of our visitors on our site. They give us information such as the name of their internet provider, the IP address of the computer used, the type of browser and operating system, the date and time of access to our website, the website address, if any, from which directly linked to our website, the website address, if any, where you navigate to our website from, your homepage customization preferences and other similar traffic-related information. This information helps us to improve our website and the products, services and applications, content and features we provide through our website. We do not use non-personally identifiable information to create or maintain a personal profile or to collect personally identifiable information.


All information that is collected when you interact with us through our website will be treated with care and used exclusively for the purpose of executing your order and improving your experience on our website. It will be kept on file by us and we will be responsible for processing it.


This data is essential for completing the order of products selected by you on our website, in order to comply with the obligations arising from applicable legislation and regulations, and/or for the satisfaction of other requests requested by you. We remind you that the refusal to provide us with some personal data may prevent the processing of your request.

In this way, we may provide personalized information about our products, services, promotional or advertising campaigns, including, for the products identified on our website, sending commercial messages by email or any other equivalent automatic electronic means (such as SMS). IT IS You can change your preferences in "My Account" to select the type of products you wish to receive information about.


Preservation of your personal data

We keep your data only for as long as is necessary for the purpose for which it was collected. Once the maximum retention period has been reached, your personal data will be irreversibly anonymized (and the anonymized data may be kept) or will be securely destroyed.

As for the data we receive from third parties, they will only be kept for as long as is necessary within the scope of the purpose for which they were collected, and will subsequently be securely destroyed.


Data security and protection

Mwani Store adopts security measures to protect personal data (including encryption and authentication tools), with internal reviews of our collection, storage and processing practices, as well as physical security measures to protect against unauthorized access to systems where we store personal data. However, no Internet transmission or e-mail is completely secure or error-free. In particular, emails sent to or from our services may not be secure. We therefore appreciate that you take special care in the information you send us via email and other digital channels.


Rights of data subjects

All holders of personal data have the right to:

1. access your data (upon request) and all information regarding the respective processing operations;

2. obtain the rectification of their personal data;

3. request that we erase your personal data, provided that they are no longer necessary for the purpose for which they were collected and/or to comply with any legal obligations of Mwani Store, as well as requiring, in certain cases, the limitation of their treatment ;

4. if you prefer, object to their being used for marketing and/or advertising purposes;

5. to data portability and to receive a copy of the data concerning you;

6. withdraw, at any time, the consent previously given to the processing of data.

The user can exercise these rights by sending an email to, indicating the respective reason.

If you decide to exercise these rights and if one of the personal data provided is your email address, please specify this circumstance in your written request, indicating the email address from which you wish to exercise your access rights, rectification, cancellation and opposition.


Children's personal data

Personal data relating to minors under 16 will not be processed, nor will any order placed by them online be recognized. If we detect that we have collected personal data from a child under the age of 16, we will take the necessary steps to delete the information as soon as possible.


This policy may be changed at any time and without prior notice to all visitors/users. For this reason, we recommend that you check it whenever you visit our website, in order to be aware of any changes. By using our website, you are automatically agreeing to the practices described in our policy.